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Privacy Policy
Every Piece Of Your Privacy
Matters Deeply
Matters Deeply
01
COLLECTION
Collection of Information
SOURCES OF COLLECTION
We collect information about you when you:
Interact with our Services
We collect certain information when you submit or provide it to us directly.
When you interact with our Services online, we also automatically collect information about you and your use of the Services through the use of log processes, cookies, location-identifying technologies, and other tracking technologies.
TYPES OF INFORMATION WE MAY COLLECT
The types of information we collect about you may include personal information of the following types:
Identifiers that you provide us directly, such as your first and last name, username, email address, postal address, location.
Identifiers collected automatically through your use of the Services, such as unique online or device identifiers, IP address, device or session IDs and information regarding your system configuration (operating system and version), network, and connected hardware (e.g., computer or mobile device and carrier).
We collect information about you when you:
Interact with our Services
We collect certain information when you submit or provide it to us directly.
When you interact with our Services online, we also automatically collect information about you and your use of the Services through the use of log processes, cookies, location-identifying technologies, and other tracking technologies.
TYPES OF INFORMATION WE MAY COLLECT
The types of information we collect about you may include personal information of the following types:
Identifiers that you provide us directly, such as your first and last name, username, email address, postal address, location.
Identifiers collected automatically through your use of the Services, such as unique online or device identifiers, IP address, device or session IDs and information regarding your system configuration (operating system and version), network, and connected hardware (e.g., computer or mobile device and carrier).
02
USE OF DATA
Use of Information We Collect
We use information we collect about you for the following business and commercial purposes:
To Communicate with You
Reply to your questions, comments, and requests.
To Detect Fraud and Improve Security
We use collected information to assess risk related to online security and to investigate and limit fraud, spam, and other malicious online activities in our Services, and to improve our security measures.
To Protect and Assert our Legal Rights and Comply with our Legal Obligations
We may use collected information as necessary to assert our legal rights or to defend our legal rights against third parties in the event of a lawsuit or other legal or regulatory action.
To Communicate with You
Reply to your questions, comments, and requests.
To Detect Fraud and Improve Security
We use collected information to assess risk related to online security and to investigate and limit fraud, spam, and other malicious online activities in our Services, and to improve our security measures.
To Protect and Assert our Legal Rights and Comply with our Legal Obligations
We may use collected information as necessary to assert our legal rights or to defend our legal rights against third parties in the event of a lawsuit or other legal or regulatory action.
◇ INFORMATION PRACTICES
We collect and use personal information only for legitimate business purposes, including providing our services, improving website security and fulfilling our legal obligations.
03
DISCLOSURE
Disclosure of Information
We may disclose your information for business or commercial purposes in the following circumstances:
Service Providers
We may disclose your information to third-party service providers that assist us in operating our business, including payment processors, logistics providers, website hosting services, analytics providers and customer support platforms. These providers are authorized to use your information only as necessary to perform services on our behalf.
Legal Compliance
We may disclose your information where required to comply with applicable laws, regulations, legal processes or enforceable governmental requests. We may also disclose information to protect our legal rights, investigate suspected fraud or security incidents, or enforce our Terms of Service.
Business Transfers
In the event of a merger, acquisition, financing, asset sale or other corporate transaction, your information may be transferred as part of that transaction, subject to applicable privacy laws.
With Your Consent
We may disclose your personal information for any other purpose when you have provided your consent or specifically directed us to do so.
Service Providers
We may disclose your information to third-party service providers that assist us in operating our business, including payment processors, logistics providers, website hosting services, analytics providers and customer support platforms. These providers are authorized to use your information only as necessary to perform services on our behalf.
Legal Compliance
We may disclose your information where required to comply with applicable laws, regulations, legal processes or enforceable governmental requests. We may also disclose information to protect our legal rights, investigate suspected fraud or security incidents, or enforce our Terms of Service.
Business Transfers
In the event of a merger, acquisition, financing, asset sale or other corporate transaction, your information may be transferred as part of that transaction, subject to applicable privacy laws.
With Your Consent
We may disclose your personal information for any other purpose when you have provided your consent or specifically directed us to do so.
◇ INFORMATION SHARING
We only disclose personal information when necessary to provide our services, comply with legal obligations, protect legitimate interests or when you have given your consent.
04
YOUR RIGHTS
Your Privacy Rights
You have certain rights regarding your personal information based on applicable local laws, which may include the following rights:
(1) To Know and Access your personal information/data portability
You have the right to know the categories and elements of personal information about you that we collected, used, and disclosed for a business purpose. You have the right to request that we send you (or another organization, under certain conditions) a copy of your personal data we process, in a readily usable and portable format.
(2) To Rectify or Correct the information we hold about you
You have the right to request that we correct any personal information about you that is factually inaccurate or complete any personal information that is incomplete.
(3) To Erase or Delete your personal information
You have the right to request that we erase or delete your personal information we collected from or maintain about you. We will delete your personal information upon such request, except to the extent we determine that we need the information for a business purpose and have a legal right to maintain it, or if an exception applies, in which case we will inform you of that legal exception.
(4) To Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
Unless otherwise permitted by applicable law, we will not do any of the following because you request to know, access, correct, or delete your information:
• Refuse to process valid privacy requests.
• Impose any fees or penalties for exercising your privacy rights, consistent with applicable law.
• Provide a different level of support for privacy requests based on your previous history with our platform.
(5) To Modify Your Data Collection Preferences
You may in some cases have the option to decline to provide us with certain information; however, your choice may impact the functionality of certain features or services for which that information is a necessary component.
You can prospectively stop all collection of information by our mobile application by uninstalling our mobile application.
How To Exercise Your Rights
To assert your privacy rights please send your request through the details provided in the Contact Us section below. To verify your identity, we may request additional information for identity verification and fraud prevention.
(6) Agents
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.
(7) Right to Appeal
You may have the right to appeal our decision regarding your privacy rights request, depending on your state of residence.
(1) To Know and Access your personal information/data portability
You have the right to know the categories and elements of personal information about you that we collected, used, and disclosed for a business purpose. You have the right to request that we send you (or another organization, under certain conditions) a copy of your personal data we process, in a readily usable and portable format.
(2) To Rectify or Correct the information we hold about you
You have the right to request that we correct any personal information about you that is factually inaccurate or complete any personal information that is incomplete.
(3) To Erase or Delete your personal information
You have the right to request that we erase or delete your personal information we collected from or maintain about you. We will delete your personal information upon such request, except to the extent we determine that we need the information for a business purpose and have a legal right to maintain it, or if an exception applies, in which case we will inform you of that legal exception.
(4) To Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
Unless otherwise permitted by applicable law, we will not do any of the following because you request to know, access, correct, or delete your information:
• Refuse to process valid privacy requests.
• Impose any fees or penalties for exercising your privacy rights, consistent with applicable law.
• Provide a different level of support for privacy requests based on your previous history with our platform.
(5) To Modify Your Data Collection Preferences
You may in some cases have the option to decline to provide us with certain information; however, your choice may impact the functionality of certain features or services for which that information is a necessary component.
You can prospectively stop all collection of information by our mobile application by uninstalling our mobile application.
How To Exercise Your Rights
To assert your privacy rights please send your request through the details provided in the Contact Us section below. To verify your identity, we may request additional information for identity verification and fraud prevention.
(6) Agents
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.
(7) Right to Appeal
You may have the right to appeal our decision regarding your privacy rights request, depending on your state of residence.
05
DATA TRANSFERS
Data Transfers
If you are visiting our site from regions with laws governing cross-border transfer of personal data, please note that your personal information may be transferred for the purposes described under this Privacy Policy for processing in the United States and in other countries with less rigorous data protection laws than your jurisdiction.
We take great care in protecting your personal information and have put in place adequate mechanisms to protect it when it is transferred internationally, including Standard Contractual Clauses.
We take great care in protecting your personal information and have put in place adequate mechanisms to protect it when it is transferred internationally, including Standard Contractual Clauses.
06
OTHER NOTICES
Other Notices
Retention of Data.
We may retain information about you for as long as it is necessary to fulfill the purposes described Section 2. Some of your information may be retained in our systems even after you request your information to be deleted if an exception applies, or in order to comply with our obligations under applicable law, collect fees owed, resolve disputes, enforce our legal rights, otherwise use internally in a lawful manner that is reasonably aligned with your expectations or compatible with the context in which the information was provided, and to undertake any investigations necessitated by the foregoing.
Notice regarding information of minors.
We do not knowingly collect or sell or share personal information of consumer under 18 years of age without affirmative authorization or without verifiable opt-in consent from a parent for those under age 18. By using this website, you confirm you are at least 18 years of age. Users under the age of 18 may only browse and submit orders with explicit permission and full supervision from their parent or legal guardian.
Information Security.
We have implemented technical and organizational measures to provide a level of security appropriate to the risk to the personal information that we process. These measures are aimed at preserving the ongoing integrity and protecting the confidentiality of users' personal information. We evaluate these measures on a regular basis to confirm that they continue to maintain and apply an appropriate level of security.
We may retain information about you for as long as it is necessary to fulfill the purposes described Section 2. Some of your information may be retained in our systems even after you request your information to be deleted if an exception applies, or in order to comply with our obligations under applicable law, collect fees owed, resolve disputes, enforce our legal rights, otherwise use internally in a lawful manner that is reasonably aligned with your expectations or compatible with the context in which the information was provided, and to undertake any investigations necessitated by the foregoing.
Notice regarding information of minors.
We do not knowingly collect or sell or share personal information of consumer under 18 years of age without affirmative authorization or without verifiable opt-in consent from a parent for those under age 18. By using this website, you confirm you are at least 18 years of age. Users under the age of 18 may only browse and submit orders with explicit permission and full supervision from their parent or legal guardian.
Information Security.
We have implemented technical and organizational measures to provide a level of security appropriate to the risk to the personal information that we process. These measures are aimed at preserving the ongoing integrity and protecting the confidentiality of users' personal information. We evaluate these measures on a regular basis to confirm that they continue to maintain and apply an appropriate level of security.
07
CHANGES TO PRIVACY POLICY
Changes to Privacy Policy
This Privacy Policy is current as of the date set forth above.
We reserve the right to change this Privacy Policy from time to time consistent with applicable privacy laws and principles and our practices in relation to personal information.
We reserve the right to change this Privacy Policy from time to time consistent with applicable privacy laws and principles and our practices in relation to personal information.
08
CONTACT US
Contact Us
If you have any confusion or concerns about this Privacy Policy, feel free to reach our 24/7 live chat widget at the bottom right of any page, or send an email to [email protected].
We will deliver a detailed reply within 1–2 business days.
We will deliver a detailed reply within 1–2 business days.
Privacy Commitment
Your Privacy Matters
We are committed to protecting your personal information with transparency, responsibility and appropriate security measures. Thank you for trusting us throughout your shopping experience.
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